Secure Payment & Terms – Haja’s Kitchen
At Haja’s Kitchen, we have implemented a secure and prepaid payment policy to ensure a smooth, risk-free experience for our customers and legal protection for our business.
???? 1. Full payment before order processing
- All orders placed on our platform must be fully paid in advance via Orange Money.
- No order will be processed without payment confirmation.
- Payment automatically validates the preparation and delivery of your order.
???? 2. Accepted payment method: Orange Money only
- We only accept payments made through the official company Orange Money account.
- The customer will receive a transaction number and payment confirmation, which will serve as proof if needed.
- Under no circumstances will cash payments or other unofficial methods be accepted.
???? 3. Protection for both the customer and the company
- No cash transactions will be conducted to avoid disputes, theft, or financial loss.
- This policy ensures maximum security for both the customer and the business, reducing fraud and misunderstandings.
- In case of a payment error or technical issue, the customer must provide proof of transaction for any dispute related to payment.
???? 4. Fast order processing thanks to immediate payment
- Once payment is confirmed, the order is moved into the preparation phase.
- This ensures quick processing, timely cooking, and efficient delivery.
- Any unpaid order will not be considered, and Haja’s Kitchen cannot be held responsible for any delays caused by the customer's failure to complete payment.
???? 5. Liability waiver and legal recourse in case of dispute
- By placing an order on our site, the customer fully and unconditionally accepts these payment conditions.
- Haja’s Kitchen cannot be held responsible for an order refusal due to unpaid or incorrect payment.
- In case of a dispute, transactions recorded in the company’s Orange Money account will serve as the official reference.
- In cases of proven fraud, attempted non-payment, or abusive claims, Haja’s Kitchen reserves the right to take legal action in accordance with the laws of Sierra Leone.
???? 6. Acceptance of terms
- Any transaction made on our platform implies full acceptance of these payment conditions.
- The customer acknowledges having read and understood these terms and cannot take legal action against Haja’s Kitchen for payments made in compliance with this policy.
???? Haja’s Kitchen is committed to providing a reliable, secure, and hassle-free service. By confirming your order, you accept our payment terms and guarantee a fast and safe transaction! ????️????